Terms & Conditions

1. Introduction

These Terms & Conditions apply to all orders placed through the Alteración website. By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions.

If you do not agree with any part of these terms, please do not use our website or services.

2. About us

Alteración is a UK-based clothing brand offering fitness and lifestyle apparel.
For any questions, please contact us using the details provided on our website.

3. Pricing & Payment

All prices are shown in GBP (£) and include any applicable UK taxes unless stated otherwise.

Payment must be made in full at the time of purchase. We accept payment through secure third-party payment providers.

Alteración reserves the right to change prices at any time, but changes will not affect orders already placed.

4. Order Confirmation

Once you place an order, you will receive an order confirmation email.
This email confirms receipt of your order but does not guarantee acceptance.

Your order is accepted once it has been dispatched and you receive a dispatch confirmation email.

5. Shipping & Delivery

We currently ship within the United Kingdom only.

All orders are sent using tracked delivery services. Estimated delivery times are provided for guidance only and are not guaranteed.

Please ensure delivery details are correct. We are not responsible for delays or losses caused by incorrect or incomplete address information.

Full shipping details are outlined on our Shipping Information page.

6. Returns & Refunds

You have the right to return items within 14 days of receiving your order, in line with UK consumer law.

Returned items must:

Be unworn and unused
Be in original condition
Have all original tags attached
Be returned in original packaging

All returns are inspected upon receipt. Items that do not meet these conditions may be refused.

Full details are available on our Returns Policy page.

7. Faulty & Incorrect Items

If you receive a faulty or incorrect item, please contact us as soon as possible with your order number and supporting photographs.

Where a fault is confirmed, we will offer a replacement or full refund, including any applicable return postage costs.

8. Intellectual Property

All content on this website — including logos, designs, text, images, and branding — is the property of Alteración and is protected by intellectual property laws.

You may not copy, reproduce, or use any content without our prior written consent.

9. Limitation of Liability

Alteración will not be liable for:

Any indirect or consequential losses
Misuse of products
Delays or failures caused by circumstances beyond our control

Nothing in these Terms limits your statutory consumer rights under UK law.

10. Privacy & Data Protection

Your personal data is handled in accordance with our Privacy Policy and UK GDPR regulations.
Please refer to our Privacy Policy for full details.